Ultra Mag Mount Magnetic Mobile Holder

Return & Refund policy

🔁 Return, Refund & Shipping Policy – BuyIndiKart

At BuyIndiKart, we aim to provide a smooth, transparent, and reliable shopping experience for our customers across India. Please read this policy carefully before placing an order.

🔁 Return & Refund Eligibility

Customers may request a return or refund within 5 (five) days from the date of delivery.

Requests raised after 5 days of successful delivery will not be accepted under any circumstances.

🎥 Mandatory Unboxing Video (Required)

To ensure fair verification and prevent fraudulent claims, a complete unboxing video is compulsory for all return, replacement, or refund requests.

The video must:

Start before opening the package

Clearly show the outer packaging and shipping label

Show the seal condition

Capture the full unboxing process

Be continuous and unedited (no cuts or pauses)

⚠️ Requests without a valid unboxing video will not be eligible for return, replacement, or refund.

✅ Valid Reasons for Return or Refund

Returns or refunds are approved only if:

Wrong product received

Product received damaged or defective

Missing items inside the package

All claims must be clearly visible in the unboxing video.

❌ Non-Returnable / Non-Refundable Cases

Requests will not be approved in the following situations:

No unboxing video provided

Damage caused after delivery due to misuse

or mishandling

Minor packaging damage not affecting the product

Incorrect order placed by customer

Normal wear and tear after usage

📩 Return & Refund Process:-

To request a return or refund:

Contact our support team within 5 days of delivery

Share:

Order ID

Issue description

Complete unboxing video

Our team will review your request within 24–48 hours

If approved:

Replacement will be arranged

OR

Refund will be processed to the original payment method

⏳ Refund Processing Time:

7–10 business days after approval.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt

You can always contact us for any return question at IndiKart.in@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at IndiKart.in@gmail.com.